A woman in Wisconsin goes to see a film with her husband and friends. The theater does not accept credit cards or debit cards (I am assuming this must be a small theater) and the theater goers pay by check. Then, some sneaky types got in to the theater and the management wanted every stub checked. Instead of stopping the film, they looked whilst the film was running. Afterwards, our customer sends an email to the VP of the theater commenting on how her less than spectacular evening. He told her to go F- herself. He then sent another email saying he was stressed and should never have sent it. Too late. 3,300 Facebook fans are advocating for the boycott of this theater. Apparently, that is more people than live in the town.
How many times do we have to remind people that in the age of Twitter (think Kevin Smith and Southwest Airlines) and Facebook that you have to watch what you say more than ever? The VP did use a poor choice of words and may have had a tough evening, but he sent an email telling his client where to go. I know we all want to send emails like that from time to time, but c'mon. This is one more for the archive- mind your mouth!
Adieu.
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